Logistics
company
from
seed
to
2
billion
acquisition
by
Shopify

Expertise

Growth
design,
0
to
1
product
design

Platform

Web,
responsive
web

Deliverables

UI,
UX,
Graphic
Design

Supporting
Deliverr’s
growth
and
user
experience
through
collaboration
and
development

We worked closely with Deliverr, right from the beginning of their funding stage until Shopify
acquired them for 2 billion dollars. Throughout this period, we provided extensive support to their
team for various growth-related activities, such as implementing referral campaigns, enabling
faster tags, and helping sellers integrate Deliverr with their other vendors.

 

Moreover, we helped the product team with their core user flows. We supported them in managing
inbound orders and inventories, and provided design guidance for app-wide initiatives like
redesigning the navigation and creating a proof of concept for a home page/dashboard.

 

Lastly, we helped Deliverr's team develop custom internal warehousing tools, which included
developing a mobile app. This app provided customers with better visibility into their shipments
and orders, ultimately improving their experience with the platform.

Designing
table
views
for
Deliverr:
enhancing
user
familiarity
and
experience

We created many of the layouts in table views, as sellers are accustomed to working with tables
from their experience with spreadsheet-like tools like Excel.
 

We carefully considered which columns to display and what information to show, taking into
account the user feedback we received and the user research we conducted.

Optimizing
Deliverr’s
notifications
for
seller
efficiency
and
user
experience

As part of our support for the Deliverr design team, we developed a concept design for
notifications.
 

We took into consideration that sellers usually have several tools open, and we aimed to minimize
the app's friction, so that they could concentrate on the most important actions they needed to
take at any given moment.

Improving
shipment
accuracy
in
logistics
through
mobile
inventory
management

In the logistics industry, it's commonly understood that shipment accuracy is not always 100%
accurate. To address some of these issues, we enabled our warehouses to periodically check their
inventory and investigate any discrepancies using a mobile app.

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